Emotions Run High in Tax Relief
Tax problems are stressful, and when clients feel back taxes ignored or confused, frustration builds quickly. It’s understandable to feel upset when expectations aren't met. But before filing a complaint or leaving a negative review, it’s important to confirm what’s actually been done—and what hasn’t. That’s where Verified comes in.

Assumptions vs. Documentation
Many complaints stem from assumptions. A client might assume nothing has been done simply because they haven’t received recent updates. But documentation may prove otherwise. IRS transcripts, contracts, and internal firm records often show significant behind-the-scenes work. A Verified Report helps separate assumptions from facts before taking further action.

What the Verified Report Shows
The Verified Report reviews all available records—IRS transcripts, communication history, contracts, and payments. It clearly outlines three key things: what’s been completed, what’s still pending, and what’s missing. This provides clarity for both clients and firms, helping everyone understand exactly where the case stands in real, objective terms.

Protecting Both Parties
A Verified Report protects both the client and the tax firm. Clients get a clear, honest picture of the progress made, while firms have a documented record of their efforts. This balance reduces misunderstandings and creates a more productive, less combative path forward—even when issues need to be addressed.

Saving Time and Stress
Filing complaints takes time and can lead to long investigations or even legal actions. It also creates additional stress for the client. A Verified Report can often resolve the situation much faster, helping clients get answers and understand their case status without having to escalate things unnecessarily.

When a Complaint Is Justified
If the report confirms that important actions haven’t been taken or that the firm failed to meet its obligations, a complaint may be warranted. In these cases, clients can move forward with documented proof. This gives them stronger footing and ensures that any action is based on verified facts.

Empowering Clients With Clarity
The Verified Report empowers clients with clear, accurate information. Instead of relying on vague updates or gut feelings, clients have a solid foundation to decide what comes next. Whether continuing with the same firm or pursuing other options, the decision is informed, not emotional—and that makes all the difference.

Opening the Door to Resolution
Sometimes all it takes to resolve an issue is a shared understanding of the facts. When both the client and the firm have access to the Verified Report, it often opens the door to productive conversation. Many issues can be resolved internally when both sides are working with the truth.

A Neutral, Third-Party Perspective
Verified, Inc. doesn’t work for tax firms or taxpayers. Our only goal is to provide an unbiased, third-party review based on documentation. This neutrality ensures that neither side is favored—it’s about facts. That impartiality often makes it easier for both parties to accept the findings and move forward.

Start With the Facts, Not Frustration
Before you file a complaint, pause and get the facts. A Verified Report may reveal that more has been done than you thought—or it may confirm your concerns. Either way, you’ll be acting from a place of knowledge, not emotion. And that leads to better decisions, every time.