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Office Support

Job Role

Basic office computing or information processing workers must have basic computer skills and knowledge to ensure the smooth and efficient handling of an organization's information.

They perform clerical duties such as:

  • filing
  • answering telephones
  • data entry
  • type text
  • operate office machines
  • use various computer applications

What to expect

Data entry and information processing could be a steppingstone toward other business careers.

Job prospects will be most favorable for those with the best technical skills-in particular, expertise in appropriate computer software applications.

Data entry and information processing workers must be willing to upgrade their skills continuously in order to remain marketable.

Office support jobs are in every sector of industry such as government, wholesale and retail, manufacturing, data processing, finance, insurance and healthcare.

Recommended Education

  • Basic understanding of computers
  • High school diploma
  • Some community college recommended for advancement

Ref: U.S. Bureau of Labor Statistics Occupational Outlook Handbook 2004 -05 Edition

Employment Opportunities

  • Data Entry Clerk
  • Information Processor
  • Receptionist
  • Typist / word processor
  • Teller
  • Telemarketer
  • Scheduler and Dispatcher
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